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SERVICE PACKAGES

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Solving Your Technical Difficulties With Our Full‑Service Packages

Our full‑service packages are designed to help you regain control of your technology. We understand that tech difficulties can be a pain and time-consuming to resolve, so our team of certified professionals is here to provide a comprehensive solution. Our service plans allow you to get the most out of your devices by giving you access to fast, reliable support whenever you need it – no matter where you are. With our help, you’ll never have to waste time trying to debug technical issues ever again! Let us take care of the hard stuff while you focus on what matters most: spending quality time with family and friends. Take back your valuable time with our full‑service packages today!

Technology Fix Before You Know It

We understand that technology is an integral part of our lives, and technical difficulties can cause stress and anxiety. That's why we offer a variety of tech services to meet your needs. With our full‑service packages, you don't have to worry about troubleshooting or diagnosing issues yourself. We can update, reboot, and fix your system before you even notice. Whether you need remote support with occasional in‑home assistance or if you’d prefer to have all actions completed in person, we have a package suited to your needs. Our mission is to make sure that your technical problems are handled efficiently and professionally before they become more serious. We can service your needs in Winston Salem, Greensboro, High Point, or the surrounding areas. We work hard to provide quality customer service including well-trained technicians who will ensure your technology is running smoothly. Choose your best fit below.

Bronze Silver Gold Platinum
The Essentials Priority Service Premium Membership Roll Out the Red Carpet
Free Daytime Remote Support Access to 24/7 Support Access to 24/7 Support Access to 24/7 Support
Free After Hours Remote Support Same / Next Day Priority Scheduling Same / Next Day Priority Scheduling Same Day Advanced Scheduling
Daytime On-Site Support: $110/hr Free Daytime Remote Support Free Daytime Remote Support Free Daytime Remote Support
After Hours On-Site Support: $220/hr Free After Hours Remote Support Free After Hours Remote Support Free After Hours Remote Support
Remote Repair / Basic Phone Support Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call. *May require access hardware and programming at a onetime cost. Daytime On-Site Support: $110/hr Daytime On-Site Support: $110/hr Free Daytime On-Site Support
After Hours On-Site Support: $220/hr After Hours On-Site Support: $220/hr After Hours On-Site Support: $220/hr
Annual Tech Reviews Annual Tech Reviews Biannual Tech Reviews
Annual System Updates Annual System Updates Biannual System Updates
Remote Repair / Basic Phone Support Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call. *May require access hardware and programming at a onetime cost. DirecTV/Spectrum Assistance DirecTV/Spectrum Assistance
Preventative System Monitoring Preventative System Monitoring
Remote Repair / Basic Phone Support Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call. *May require access hardware and programming at a onetime cost. Control4 4-SIGHT App Access
Remote Repair / Basic Phone Support Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call. *May require access hardware and programming at a onetime cost.

Need Tech Support and Not an Ongoing Service Package? We Provide One‑Time Tech Help!

Check Out Our Hourly Tech Support Options!

  • Daytime Remote: $35 /per 15 mins On-Site: $140 /per hour
  • After Hours Remote: $70 /per 15 mins On-Site: $280 /per hour

Enjoy Peace of Mind Technology Service

With Carolina Custom Sound's remote monitoring service packages, you can keep your home safe and secure without any hassle. Our comprehensive range of solutions ensures that all your smart home needs are taken care of. Whether it be security cameras, doorbells, thermostats, or anything else in between, rest assured that all your devices will be monitored and managed remotely with our Winston Salem, Greensboro, High Point, and surrounding area service packages. With this level of convenience, you'll have more time to enjoy the technology you've invested in. Get started on creating your own home of the future today with Carolina Custom Sound's remote monitoring services! By taking advantage of our specialized tech solutions, we can make sure that you can enjoy the full benefits of your smart home without any hassle.

Schedule a virtual service call

Schedule a virtual service call with us to help fix your systems remotely. If we can’t help over the phone, we will send our service technicians out as needed.

Plan Your Next Project Send us your details, and one of our friendly and knowledgeable experts will reach out.