Carolina Custom Sound was a concept installation company created in the mid 1990's by a mastermind of the indusrty with a dream... To provide customers with exactly what they want in a Home Theater experience without pushy salesmen or sub par installation companies.
Almost 15 years later we are reaching out to help customers from the Virginia border to the Triad of North Carolina. We have lead design specialists in all major cities to help answer your questions and introduce the ever changing technology to our customers.
With over 100 manufacturers to choose from the possibilities are endless...award winning customer service is what we pride ourselves in...and our passion for the industry is at our customers fingertips.
Our Values
Trustworthy
Every associate will build a trusting relationship between every customer and employee of Carolina Custom Sound, to better their knowledge and level of service that will stick around for years to come. The information we pass on to our customers will be accurate and easy to understand in this ever changing technology industry.
Compassionate
We will employ associates that have the same desire and determination needed to build dreams for our customers. All associates will excel in their field of choice while being able to accomplish all needed tasks on a daily basis with other employees while providing the highest level of customer service possible.
Disciplined
We will be the most efficient and "Green" company in the industry while providing our "White Glove" standards to every customer with 100% satisfaction. No employee will ever be afraid to ask for help or advice so that we build an experience and not just another system for our customers.
Our Vision
Carolina Custom Sound's vision is to be the most efficient and well organized company in the industry. Our professional staff will be well trained on the latest technology and equipped with all necessary tools needed to complete any job to our customer's satisfaction. We will maintain a high level of moral, the best work environments and compensation to retain the best people. We will provide a superior level of service and value that keeps our customers and colleagues referring their friends and clients.
